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Course number: RPTA 61: Cost Management for Hospitality

Diversity, Accessibility, Student Friendly Language

Reflection on Instructional Change:

I implemented practices to enhance diversity and accessibility in my syllabus by explicitly including statements and using student-friendly language. To achieve this, I added a section affirming my commitment to fostering an inclusive and accessible learning environment, alongside outlining resources available to support diverse learners. Additionally, I revised the syllabus language to ensure it was clear, approachable, and free from jargon. These changes were intentional steps to ensure all students feel welcomed and supported from the outset of the course. I recognize that the syllabus is often the first interaction students have with a course, so fostering a sense of belonging and accessibility through this document was essential. By taking these measures, I aimed to communicate my dedication to inclusivity and to create materials that reduce potential barriers to engagement and success.

These practices positively impacted my students by making them feel more included and supported. The diversity and accessibility statements reassured them that their needs would be acknowledged and addressed, while the use of student-friendly language helped clarify course requirements and expectations. This, in turn, reduced anxiety and confusion, helping students feel more confident and prepared. As a result, I observed increased engagement and participation in the course. I attribute this impact to the importance of clearly stated commitments to inclusivity and the use of accessible language in creating a welcoming and supportive learning environment.

The ACUE Observe and Analyze Video was particularly valuable in helping me develop learner-centered teaching practices.

During the Observe and Analyze session, I gained both the confidence to implement these strategies and a deeper understanding of the significance of diversity and inclusivity in supporting student learning.

Evidence of Instructional Change

Evidence of Learning
Evidence 1	Evidence 2	Evidence 3
Diversity and Inclusion Statement	Introduction and Peer Reply Assignment	Badges

Practice and Reflect on: diversity and accessibility statements and using student-friendly language

Course Syllabus: RPTA 61 Syllabus Fall2024.docx

Faculty Bio

Faculty Bio
	Dr. JungYun Hur is an Associate Professor in the Department of Recreation, Parks, and Tourism Administration at Sac State. Her areas of specialty are Hospitality, Tourism and Event Management. She received her Ph.D in Hospitality &Tourism Management at Purdue University in 2016, MBA at Sookmyung Women's University in South Korea, and MS in international hospitality and tourism management at Griffith University, Australia. She has over ten years of hospitality industry experience in New Zealand, Australia, and South Korea. Her research areas are consumer behavior, service management and special interest tourism.

Program Sponsors
	This work was supported by: National Science Foundation Hispanic Serving Institution Project STEM Zone DUE 1832335 US Department of Education Hispanic Serving Institution Project Degree with a Purpose P031S210061 US Department of Education Hispanic Serving Institution Project STEM4Equity P031C210012 *Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation or the US Department of Education.