Clearing Cache & Browser History

When you first visit a website, your web browser saves small pieces of information like text, images, and videos. Saving those small pieces allow for faster visits in the future. These pieces are stored in a web browser’s cache. If a webpage is not loading correctly, one of the best first steps is to clear the browser’s cache and cookies. This will cause your web browser to open the page fresh, often resolving many issues.

Clearing cache and cookies

Follow the steps below for your web browser to clear cache and cookies.

• Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Links to an external site.
• Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform=Desktop&hl=en Links to an external site.
• Safari: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac Links to an external site.
• Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer Links to an external site.
• Microsoft Edge: https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history Links to an external site.