Frequently Asked Questions

I would like to make sure my students are able to view automatically-generated captions on my Panopto videos. How do I make sure automatic captions are turned on?

When you're editing your Panopto video, make sure you click the "Edit" button. From there, you will see the option to view "Captions," and then "Import automatic captions." For fuller documentation on this process, please review Panopto's support page on How to Add ASR (Automatic Speech Recognition) Captions.

If I have multiple sections of one class in one course Canvas page, can I make certain videos accessible to one section, but not to the other?

By default, all Panopto videos when published are available to everyone in your Canvas class. Panopto does not allow instructors to distinguish viewer permission by section. If you would like to treat each section differently for your class, please file a service ticket specify this request in a ticket and we can support you in separating your sections into two separate Canvas courses. If you would like to keep your sections together, but would like further support with this question, please contact us and we can develop a workaround for your particular class situation.

How can I hide the navigation link for Panopto in my course Canvas site?

We have put together a guide for Hiding the Course Navigation Link in Canvas. Click the link to access the steps in the guide.

My students are having trouble with getting their Panopto Quiz scores counted in Canvas. What should I do?

In order for students' quiz scores to record completely and accurately within Canvas, students must access the Panopto videos and quizzes from within the Assignments tool or or a link to the assignment in a Module. It's important to note that if students take the Panopto quiz within the Panopto Recordings navigation in your course, the quiz scores will not be recorded or will not be recorded accurately.

Follow Panopto's instructions on how to turn a Panopto quiz into a Canvas assignment and then instruct your students to watch the video and take the quiz from within the Assignments or Modules section only.

Can my students create videos in Panopto?

Yes! In order to record a video in Panopto, your students can access Panopto through the Panopto Recordings course navigation link, or via a Canvas Assignment tied to Panopto. As an instructor, you need to create an Assignment in Canvas as a first step - see How to Create a Video Assignment in Canvas. If students create a video via the Panopto Recordings link, then they can choose the video later when they submit their video assignment.

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