How to Submit a Canvas Integration Request

Faculty considering integrating an external tool into their Canvas course can submit a request for a tool evaluation. An evaluation is required for all external tools installed in any course, especially at the college or institution level in Canvas. Requests must be submitted at least eight weeks before the start of the semester to enable review and integration to be completed. Requests submitted less than eight weeks before the semester may be placed on hold until after the start of the semester. The following steps outline the steps in the request process.

To view a current list of integrations already approved and installed, please see the Canvas integrations page.

Request Process

Complete the ICT request in ServiceNow. This request should be completed regardless of whether there is a cost/no cost involved in the installation. More detailed information about the ICT request process can be found at the Technology Procurement Page.
The IRT Academic Technology Services and Information Security staff review the request for adherence to CSU policies, including accessibility, Canvas compatibility, cost, and information security concerns.
If approved, the tool is installed in the test instance of Canvas to ensure it works correctly.  If the installation works as expected, the tool is installed in Canvas at the appropriate level.

Need More Help?

Request support from the Academic Technology Services: servicedesk@csus.edu