You may contact the IRT Academic Technology Services via one of the following methods.

Email: Send us an email at servicedesk@csus.edu with your questions, requests, concerns or issues. Please include your full name and contact information. If it is regarding Canvas, please include the title and section of the course (e.g. ASTR 100, section 01), title of the activity, what tool it pertains to and the name of the student, if needed.
Online Chat: Contact us via the IRT Online Chat tool. This tool is monitored during business hours by the IRT Service Desk and Academic Technology Services. If a consultant is not immediately available to help you, then a service request is created for the right team to assist you.
Phone: Call us at 916-278-7337 and leave a detailed message. Your audio message is attached to a service request that goes to our team.
Classroom Support: Call us at 916-278-7337, option 1, for questions about classroom equipment and urgent needs while teaching in a classroom.
Virtual Drop-in Hours: Come join our daily Virtual Drop-In Zoom sessions for answers to your quick questions.
Schedule a Consultation: You can schedule a consultation with a team member through our online reservation tool. Reservations must be made 24 hours in advance.

Need More Help?

Request support from the Academic Technology Services : servicedesk@csus.edu